Privacy Policy

Privacy Policy

Data protection

Privacy Policy
In the following, we inform you about the data we will process about you (personal data) when you use our website, and when you contact us, as well as your rights as a data subject.

Who is responsible for processing the data and who can you contact?
The data controller for your data when you use our online services and when you contact us is

Upwind Holding GmbH
Maggistrasse 5
78224 Singen
– hereinafter referred to as ‘Upwind’ –
Telephone: +49 (0)30 4579800-0

If you have any questions or concerns regarding the handling and protection of your data, you can also contact our company data protection officer via email address

What do we process your data for (purpose of the processing), and on what legal basis?
Operation and security of the service
Each time you visit our website, our system automatically records data and information from your computer system. The following data are collected:

  1. IP address, with the final two digits (bytes) truncated; for example, IP address becomes
    2. Information about the browser type and the version used
    3. Operating system
    4. Internet service provider
    5. Date and time of access
    6. Websites from which you access our online services
    7. Websites you access from links on our online services

The data are saved by our system (server protocol files, log files). These data are not saved together with your other personal data.

Data are saved in log files to ensure the functionality of the website. These data also allow us to optimise the website, and ensure the security of our information technology systems. These data are not analysed for marketing purposes in this context. Data in log files are deleted after seven days at the latest. The legal basis for the temporary storage of the data and the log files is Art. 6(1)(f) GDPR.

The collation of data for the provision of the website and the storage of data in log files is essential for the secure operation of the website, the checking of security-relevant incidents and the correction of errors.

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Email contact and contact form
You can contact us via the email address provided, or by using the contact form. In this case, the personal data you provide in your email or via the contact form will be saved.
These data are not transmitted to third parties. These data are used solely for the processing of the conversation.

The legal basis for the processing of the data and the log files is Art. 6(1)(f) GDPR. If the email contact is for the purpose of concluding a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR.

Data that is sent by email is deleted when the respective conversation with you has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively resolved. If there is a storage obligation, the data will be deleted after this obligation has expired.

The user may object to the storage of their personal data at any time. In this case, the conversation cannot be continued. Please submit your objection to the email address above. All personal data saved in the process of making contact are in this case deleted provided there is no obligation to retain it.

Pre-contractual measures and the purposes of the contract
Upwind processes the data of prospects and contractual partners in order to perform contractual and pre-contractual services. These include, for example, contact, performance and payment data as well as business communication.
The legal basis for the processing of the data and the log files is Art. 6(1)(b) GDPR.

Data are deleted when the data are no longer required for the fulfilment of contractual or legal obligations and for dealing with any warranty or similar obligations; the statutory storage obligations otherwise apply.

Which third parties can obtain information about you?
Service providers for the provision of the website
For the provision of the web service, we work with so-called data processors on the basis of Art. 28 GDPR. These provide certain services, for example the IT for the operation of this website (web host) or the development, maintenance and upkeep of the website. The data processors are not permitted to process your data for their own purposes. This is a contractual obligation.

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Google Fonts
This website uses the fonts of “Google Fonts” provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you visit a web page, these fonts may be accessed directly from the provider’s servers, so that the provider is aware of the IP address uniquely assigned to your computer at that time, and receives further information about your computer that is required for this transmission. When you visit a subpage on our website with embedded fonts, the provider receives the information, that you have visited the respective subpage of our website. Google uses these data solely to provide the fonts, and does not link them to data from other Google services. Cookies are not used. You can find further information about this in the Google Fonts FAQ,

The legal basis for the processing of your data is Art. 6(1)(f) GDPR, whereby we have a legitimate interest in providing the content of our website to you in an appealing layout.

Google has subscribed to the EU-US Privacy Shield (, and thus offers a guarantee of compliance with European data protection law (see
You can find Google’s privacy policy at Settings and opt-out options at

For despatching emails to a bigger group of people, for example a newsletter or contractual information to a number of prospects and/or contractual partners, we use the “MailChimp” provided by the US supplier Rocket Science Group, LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy-Shield agreement, and thus offers a guarantee of compliance with European data protection law ( The MailChimp data protection provisions can be found at:

The mail despatch service is used in our legitimate interest in accordance with Art. 6(1)(f) DSGVO and data processing agreement in accordance with Art. 28(3)(1) GDPR.

What are your rights?
You have the following rights with us with respect to your personal data:
• Right to be informed,
• Right to rectification and erasure,
• Right to restriction of the processing,
• Right to data portability,
• Right to revoke your consent with future effect,
• Right to object to the processing: you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data which is carried out on the basis of Art. 6(1)(e) or (f) GDPR.

You also have the right to complain to a data protection supervisory authority about our processing of your personal data.